The Cintas Center exceeds all service and structural requirements stipulated by the Americans with Disabilities Act.
The Cintas Center offers 104 wheelchair-accessible seats with accompanying companion chairs.
Entry to the accessible seating area is available at gate 8A on the east concourse (via switchback ramp) or at gate 7 on the west concourse (via wheelchair lift).
The Cintas Center is happy to make arrangements with guests in need of assistance when accessing arena parking areas or seating. For all arena events, a drop-off/pick-up area is available at the main (south) entrance of the Cintas Center. Upon arrival, guests are encouraged to speak with a parking attendant regarding drop off and pick up of guests. Guest services personnel are on hand to assist guests with wheelchairs or provide wheelchairs to guests upon request.
The Cintas Center ticket office can exchange regular tickets for seats in the arena’s accessible area. Exchanges can be made on the day of the event, but guests are encouraged to call ahead at 513 745-3411 in order to ensure availability of accessible seating.
Guests in need of additional assistance at any event should stop by the guest services booth located inside the main entrance of the Cintas Center. Guests are also encouraged to call the events coordinator at 513 745-3989 for special arrangements in advance of the event.
Automatic doors are located at both the main (south) entrance and the Schiff Conference and Banquet Center (east) entrance.
All concession stands, restrooms and drinking fountains are wheelchair accessible.
The TriHealth first aid station (located on the west concourse beyond gate 17) is staffed by medical personnel during all arena events.
Assistive listening amplification devices are available for all arena events. These devices are available at no charge and can be picked up at the guest services booth just inside the Cintas Center’s main entrance.